We are looking for a highly skilled Systems Engineer to provide technical support, maintain network infrastructure, and ensure the smooth operation of IT systems within our Head Office. The ideal candidate will troubleshoot hardware and software issues, configure network and PC systems, and implement new applications to support business operations.
Key Responsibilities:
- Supervise Head Office Systems Engineers in providing technical support to LAN and PC users.
- Troubleshoot and repair PC/LAN hardware, including hubs, routers, modems, and LAN cards.
- Maintain and monitor Head Office LAN infrastructure to ensure optimal performance.
- Configure PCs for email (internal & external), internet access, printer sharing, and critical business applications (e.g., ALCHEMY, Treasury OPICS).
- Set up PCs for secure external connections (e.g., PCHC, Reuters).
- Maintain an inventory of all network-connected PCs, tracking user details and IP addresses.
- Provide technical assistance to users facing hardware or software issues.
- Research and implement new applications to enhance operational efficiency.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Proven experience in PC/LAN support, network troubleshooting, and system maintenance.
- Strong knowledge of networking hardware, protocols, and configurations.
- Familiarity with email configurations, internet access management, and enterprise applications.
- Excellent problem-solving skills and the ability to work independently or in a team.
- Strong communication and interpersonal skills.