Retail

RMalls+

Client: Robinsons Land Corporation (RLC)

Robinsons Land Corporation (RLC) is a subsidiary of JG Summit Holdings.

Problem Objective Solution
RLC identified a significant gap in their digitalization strategy, observing that competitors had surged ahead in the realm of digital mall and retail experiences
To develop their digital platform, not only to catch up to competitors, but to surpass them
Create a distinctive and advanced digital experience that redefines industry standards and position RLC as a trailblazer in modern retail
Service Tech Stack Methodology Number of Downloads (as of 17 November 2023)
App development
Flutter, NodeJS, NestJS
Agile Scrum
318,111

Scope of Work

  • Design
  • Development
  • Testing
  • Deployment
  • Ongoing maintenance and support

Key Features

  • Access to app-exclusive vouchers, discounts, and promotions
  • Comprehensive list of shops, boutiques, and eateries, including a transportation directory
  • Shop locator feature
  • Announcements about upcoming promotions and events
  • Purchasing and sending of Robinsons Malls electronic gift certificates (e-GCs)
  • In-app games and raffles
  • Movieworld booking
  • Registration of your pet ID through the Happy Pets club in the app
  • Virtual shopping assistants, Robbie and Rosie

User Feedback

BiancaDoodle – 19/08/2023:

Awesome app! 🀩

  • This app is superrrr useful! If I want to locate a shop or resto in ANY Robinsons Mall, I go straight to this app and is super helpful talaga. Also, grabe ang vouchers lalo na sa parking! 🀩🀩 Parati pang may movie screening promos. πŸ₯³πŸ₯³ Keep it up Robinsons! πŸ‘πŸΌπŸ‘πŸΌ

Ava DP Calub – 17/12/2021:

πŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌ

  • It’s a pretty good app that came out just in time for the holidays 😊 Plus points for the in-app vouchers you can use to treat yourself amidst the holiday rush.

Thisappisascan – 17/03/2023:

Free parking and deals!

  • Joined for the maxicare and found free parking and deals!

b_bssGpareh – 17/03/2023:

Great App

  • Amazinggg App! A lot of vouchers, free, promos and such that we will enjoy!

Results and Achievements

In the realm of mobile applications, user engagement is a critical factor for success. On average, most apps struggle with a meager 30-day retention rate of 3-4%, and over 40% uninstalls within the first month of installation. Contrary to this trend, the RMalls app, launched in December 2021, boasts an impressive 10% average active user rate, indicating robust user retention and ongoing usage.

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